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Terms and Conditions are applied for all customers.

  • Credit card payments are subject to a 5% surcharge.
  • All prices are subject to 20.00% VAT charge.
  • Your booking may be subject to additional waiting time and car park charges.
  • If a booking is CANCELLED by the customer within 48 hours from the start of the period of hire, 50% of all monies paid will be non-refundable.
  • If a booking is CANCELLED by the customer within 24 hours from the start of the period of hire,100% of all monies paid will be non refundable.
  • If the customer does not appear at the time and place designated as the pickup point, all monies paid will be non-refundable.
  • The driver will drive safely and at sensible speeds in accordance with road conditions, traffic and legal speed limits.
  • We reserve the right to change your vehicle or chauffeur at any time if necessary.
  • We maintain a strict no smoking policy in all our vehicles.
  • All credit card bookings must be confirmed by submitting a credit card number, the journey will then be charged by the office and a VAT receipt will be emailed to you, Our drivers are not able to accept any payments in there vehicles apart from payments made by cash.


 
Carlton-Link UK Ltd | B: 44 (0) 845-6532148 | H: 44 (0) 1372-725621 | F: 44 (0) 1372-745408