From Central London Hotels

Central London Hotels

Transfers to Heathrow Airport and to Gatwick Airport

Hours of Operation from London Hotels

Heathrow departures: pre-booked hotel pick-ups between 04.00hrs - 18.00hrs.
Gatwick departures: pre-booked hotel pick-ups between 05.00hrs - 16.00hrs.

Services operate every day of the year, except for a limited service on Christmas Day.

Hotelink do not give you an exact time of pick-up from your hotel. Instead you are given a half-hour window during which our bus will visit your hotel. Passengers are asked to be ready at the beginning of this half-hour, already checked-out and waiting in the hotel lobby.

How we work out your pick-up time

To ensure that we get you to the airport in time for your flight, the time of your hotel pick-up is based on the time of your flight departure. Most airlines now request passengers to check-in at least two hours before their flight departs. Our system will automatically recommend a bus departing your hotel approximately four hours before your departure time. The first hour is for the journey through London collecting passengers, the second hour (which is also a safety margin) is for the journey from the outskirts of London to the airport. For Heathrow this is normally a 30 - 40 minute bus ride and for Gatwick, a 30-minute train journey. This leaves the last two hours for your flight check-in. Some passengers may decline this recommended time and ask for a later bus and while we are happy to do this, we must point out that there is a risk of you not arriving in time for your flight and we cannot accept liability for missed flights.

Special Needs

Contact us with your details on reservations@hotelink.co.uk or fax us on +44 (0) 1293 531 131.

Hotelink buses are not fitted with wheelchair access equipment. Clients travelling with a wheelchair are advised that they must be able to board the vehicle on foot. The wheelchair should also be collapsible. We may be able to arrange alternative transport if we cannot serve you using one of our own vehicles.